Privacy Policy

Last Updated: 2024

LeadExportr ("we", "our", "us") assists businesses in connecting by offering web applications, browser extensions, and other online services.

This Privacy Policy details how we collect, use, and share your personal data, and your rights and choices regarding this data.

If you have any questions regarding privacy, please contact us at [email protected].

Scope of this Privacy Policy

This Privacy Policy applies to all services provided by LeadExportr ("Services"), including those available on the website leadexportr.com and any other external services or websites that indicate they are covered by this Policy ("Sites").

Depending on the context, "you" may refer to a LeadExportr User, Business Profile, or Visitor:

• When you create a LeadExportr account to use the Services, we refer to you as a "LeadExportr User".
• When your personal data is collected from public web pages to provide the Services, we refer to you as a "Business Profile".
• When you visit a Site without logging into a LeadExportr account, we refer to you as a "Visitor".

Information We Collect

When You Visit Our Website

We collect information about your usage of our website, including pages visited, duration of visits, IP address, geolocation, browser type, and usage history.

When You Create a LeadExportr Account

When creating an account, we request information such as your email address, name, and company. In some cases, we may also ask for a phone number for verification. If you become a paying customer, we will also collect your payment card information.

When You Use Our Services

We monitor your usage of the Services, including logging requests made via the Sites, API, or add-ons provided by LeadExportr. This includes IP address, geolocation, and browser type information. You might also send us data or files, such as email addresses or names.

When You Use Our Chrome Extension

When using our Chrome extension, we collect and process the following data:

• **Personally identifiable information**: User email during authentication.
• **User activity**: Interaction data such as clicks on the "Save Leads" button to improve user experience and functionality.
• **Website content**: HTML content of the page if it contains a specific class unique to LinkedIn Sales Navigator to extract lead information.

When You Contact Our Support

If you contact us via email or chat, we retain conversations and any other data provided. When you delete your account, these conversations are removed after up to 6 months.

How We Use Your Data

To Provide Access to the Services

The personal information you provide when creating an account allows us to authenticate you and enter into a business relationship with you.

To Improve User Experience

We analyze usage patterns and statistics to understand how to improve LeadExportr, including tracking specific feature usage and running A/B tests. We may also use data shared directly by you, such as survey responses.

To Offer Customer Support

We provide customer support via email or chat to help you maximize our Services or resolve issues. Our customer success specialists may access relevant account information or activity logs to assist you.

To Share Updates and Educational Content

We use contact information provided by LeadExportr Users or Visitors to share service updates, announce new features, or distribute relevant educational content.

Your Rights and Choices

Your Rights

You have the following rights concerning the personal data we hold about you:

• To access your personal data and related information.
• To rectify or complete inaccurate personal data.
• To request the deletion of personal data in certain circumstances.
• To restrict or block the processing of personal data in certain circumstances.
• To obtain your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit this data to another entity where technically feasible.
• To object to the use of your personal data for direct marketing purposes at any time.
• To withdraw your consent to the processing of your personal data, where consent is the basis for processing.

Update and Delete Your Information

If you are a LeadExportr User, you can log in to update your information. You can also permanently delete your account through your account settings.

Know If We Have Information About You

You have the right to know if we are processing your personal data and, if so, to access the following information:

• Whether you are in our database.
• The specific data we hold.
• The purposes of processing.
• The duration for which the data will be kept.
• The legal basis for processing the data.

Duration of Processing

For LeadExportr Users, as a general rule, all data related to your account, such as contact information, saved leads, or campaigns, is retained until you decide to delete it.